Privacy Policy

PinkQuill ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using PinkQuill, you consent to the practices described in this policy. If you don't agree, please don't use our service.

This policy applies to all users of PinkQuill, including creators who post content and visitors who browse the platform.

We collect information in several ways to provide and improve our service.

Information you provide

• Account information — Email address, username, password, and display name when you register
• Profile information — Avatar, cover image, bio, tagline, location, website, and other details you choose to share
• Content — Posts, comments, messages, and any creative works you share
• Communications — Messages you send to other users or to us
• Payment information — If you make purchases, payment details processed by our payment providers

Information collected automatically

• Usage data — Pages visited, features used, actions taken, time spent
• Device information — Browser type, operating system, device identifiers
• Location data — General location based on IP address
• Log data — IP address, access times, referring URLs, error logs
• Cookies — Small files stored on your device (see Cookies section)

Information from other sources

• Social logins — If you connect via third-party services, we receive information they share
• Other users — When others mention you, tag you, or share content involving you

We use your information to provide, maintain, and improve PinkQuill.

To provide our service

• Create and manage your account
• Display your profile and content to others based on your settings
• Enable interactions—following, messaging, commenting, reacting
• Send notifications about activity relevant to you
• Process transactions

To improve and personalize

• Personalize your feed and recommendations
• Analyze usage patterns to improve features
• Develop new products and services
• Conduct research and analytics

To keep PinkQuill safe

• Detect and prevent fraud, abuse, and security threats
• Enforce our Terms and community guidelines
• Verify accounts and prevent unauthorized access
• Respond to legal requests and protect rights

To communicate with you

• Send service-related announcements
• Respond to your inquiries and support requests
• Send promotional communications (with your consent)

We don't sell your personal information. We share data only in these circumstances:

With your consent

When you explicitly agree to share information with third parties.

Public content

Content you post publicly is visible to other users and may be indexed by search engines. Your profile information is visible according to your settings.

Service providers

We work with trusted partners who help us operate PinkQuill—hosting, analytics, payment processing, customer support. They only access data necessary for their services and are bound by confidentiality obligations.

Legal requirements

We may disclose information when required by law, legal process, or government request, or to protect the rights, property, and safety of PinkQuill, our users, or others.

Business transfers

If PinkQuill is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you of any change in ownership or use of your data.

You have control over your information. Here's how to exercise your rights:

Access and update

View and update your profile information anytime in Settings. You can download a copy of your data by contacting us.

Delete your account

You can delete your account in Settings. This removes your profile, posts, and personal data, though some information may persist in backups or be retained for legal purposes.

Manage privacy settings

• Control who can see your posts (public or private)
• Block users you don't want interacting with you
• Manage notification preferences

Marketing communications

Opt out of promotional emails by clicking "unsubscribe" or adjusting your notification settings. You'll still receive essential service communications.

Regional rights

Depending on your location, you may have additional rights under laws like GDPR (EU), CCPA (California), or others—including rights to access, rectification, erasure, data portability, and objection. Contact us to exercise these rights.

We keep your information only as long as necessary to provide our service and fulfill the purposes described in this policy.

• Account data — Retained while your account is active
• Content — Retained until you delete it or your account
• Usage data — Generally retained for up to 2 years
• Legal obligations — Some data retained longer if required by law

When you delete your account, we remove your data within 30 days, except for backups (deleted within 90 days) and data we must retain for legal or legitimate business purposes.

We implement technical and organizational measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing
• Regular security assessments and monitoring
• Access controls limiting employee access to user data
• Incident response procedures

However, no system is completely secure. We can't guarantee absolute security, and you use PinkQuill at your own risk. Please use a strong, unique password and protect your account credentials.

We use cookies and similar technologies to provide and improve our service.

Essential cookies

Required for basic functionality—authentication, security, preferences. You can't opt out of these.

Analytics cookies

Help us understand how people use PinkQuill so we can improve. These collect aggregated, anonymous data.

Preference cookies

Remember your settings and preferences for a better experience.

Managing cookies

Most browsers let you block or delete cookies. Note that disabling cookies may affect functionality. You can also use browser "Do Not Track" settings, though we currently don't respond to DNT signals.

PinkQuill integrates with third-party services that have their own privacy practices:

• Supabase — Database and authentication infrastructure
• Cloud storage providers — Hosting for uploaded media
• Analytics services — Usage analysis and performance monitoring
• Payment processors — Secure payment handling

We encourage you to review their privacy policies. We're not responsible for the practices of third-party services.

When you click links to external sites, you leave PinkQuill and are subject to those sites' privacy policies.

PinkQuill is not intended for children under 13. We don't knowingly collect personal information from children under 13.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@pinkquill.app. We'll promptly delete such information.

Users between 13 and 18 should have parental permission to use PinkQuill.

PinkQuill operates globally. Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ.

When we transfer data internationally, we use appropriate safeguards like Standard Contractual Clauses to protect your information.

By using PinkQuill, you consent to the transfer of your information to countries outside your residence.

We may update this Privacy Policy from time to time. When we make material changes, we'll:

• Update the "Last updated" date at the top
• Notify you through the service, email, or other means
• Give you an opportunity to review changes before they take effect

Your continued use of PinkQuill after changes become effective constitutes acceptance. If you disagree, please stop using the service.

Questions, concerns, or requests regarding your privacy? We're here to help.

For EU residents, you also have the right to lodge a complaint with your local data protection authority.